Insurances We Accept
- Aetna (HMO, PPO)
- Aetna Better Health (Medicaid)
- Allied Benefit Systems (TPA)
- Anthem HealthKeepers Plus (Medicaid)
- AARP Medicare (Medicare)
- BCBS (HMO, PPO)
- CareCredit (Financing option)
- ChampVA (Veterans)
- Cigna (HMO, PPO)
- Consociate Group (TPA)
- Humana
- Humana Cardinal Care (Medicaid)
- Johns Hopkins HealthCare
- Magellan Complete Care Virginia (Medicaid)
- Optima Health Plan
- Optum (Network)
- OptiM
- Sentara Health
- Tricare Select (Military)
- Trustmark (TPA)
- United Healthcare (HMO, PPO)
- Zelis (Network)
Don't see your plan? Call our billing team—we may still be able to accept your insurance or work with your out-of-network benefits.
Payments & Billing
Office Visits & Services
For questions about statements, balances, or insurance claims for any of our locations, contact our billing office at:
(757) 741-6033 (Option 3)
Payment Plans & CareCredit
We offer flexible payment options:
- Interest-free and extended payment plans
- CareCredit accepted
- HSA/FSA eligible
Genetic Counseling & Testing
- Genetic counseling is available.
- If testing is necessary, your clinician will discuss the options and costs during your consultation.
- No testing is conducted without your informed consent and a discussion of coverage.
For billing questions related to genetic services, call (757) 741-6033 (Option 3).
Verify Your Benefits
A quick 3–to 5-minute call is usually all that's needed.
Please have your insurance card ready, and we'll confirm your eligibility, copays, deductibles, and any prior authorization requirements.
Call: (757) 741-6033 (Option 3)
Frequently Asked Questions
Yes. We accept commercial, Medicaid, Medicare, military, and TPA/network plans listed above. We'll verify your eligibility and benefits before your first visit.
Call our billing team at (757) 741-6033 (Option 3). We'll check coverage and estimated costs ahead of your appointment.
Yes. Flexible plans and CareCredit are available.
Yes. Counseling is available. Testing is discussed during your consultation if needed.
Important Note
Coverage and participation are subject to change. Always verify benefits with your insurer and our office before your visit. Out-of-network benefits may apply for some plans.